• aa


The Privacy of User Information

The privacy and protection of your personal information used on the STTIM Forum's electronic portal is important, since the portal is owned by SCTNH, which believes that your personal information is private and confidential, and therefore we dedicate our efforts to protect your privacy and provide you with the highest standards of protection. This statement describes what personal information we collect, how to deal with it and how to protect it.


Security of Personal Information in SCTNH​
We take all appropriate actions and measures to protect personal information, and ensure its protection from loss, unauthorized access, misuse, modification, or unauthorized disclosure.

And the most important measures taken by SCTNH to protect your personal information are:      

•Strict measures to protect security of information and technology that we use to prevent fraud and unauthorized access to our systems.
•Regular update for protection procedures and controls that meet or exceed banking standards. 
•​Employees of SCTNH are qualified and trained to respect the confidentiality of personal information of our visitors. 



Protect your privacy
In order to help you protect your personal information, we recommend the following:

•Contact us immediately when you think that someone is able to get your password, code, PIN, or any other confidential information.      
•Do not disclose confidential or personal information over the phone or the Internet unless you know the identity of the person or party receiving information. 
•Use a secure browser when conducting online transactions while closing all online applications, and make sure that your antivirus software is regularly updated.



The Nature of Information we collect and how we use them
We collect and use information about you to manage our business, and provide you with the best services. This information is gathered from multiple sources, such as application forms of different services, and any information got from the means of written or electronic communications that take place between us, such as your name, title, identity number, profession and any other data.



How Do We Use Your Information?
The personal information you provide will be used by SCTNH to provide you with products and services that you have requested as well as other related purposes including updating your records with SCTNH, following-up procedures, application for a job or training, or requesting other services.​

Sending E-mails to the Portal
When inquiring or requesting information about a specific product or service or if you give information using any means of communication with the Forum’s portal, whether electronic or non-electronic, such as an online request to inquire, we would use your email address to respond to your inquiries. Your email address, your message and our response might be saved for quality control purposes. This also could be done for legal and regulatory purposes.



With Whom We Share the Information?
We may share your information and deals, to the extent permitted by relevant laws, with the following:

•Ministries and relevant governmental institutions.     
•SCTNH branches throughout the provinces.



Maintaining Correct and Accurate Information
Maintaining and keeping your information accurate and up to date is very important, so that you can get access to your account information, which includes your contact information, etc., In case you discover inaccuracies in your personal information, please let us know so we can do the necessary adjustments or updates. 


Scope of Application of the Policy
Wherever “SCTA” is mentioned in this policy, it means the Saudi Commission for Tourism and National Heritage, as well as its offices.


Changes that May be Made to this Policy
We have to make changes to the SCTA policy from time to time regarding the privacy of the information. The copy will be kept updated on the website of SCTA.


For More Information
If there are any questions regarding this policy, or if you wish to get more information about our security practices, please contact us.


Or contact the Marketing Communications department of SCTA on:

Telephone No: 00966 (011) 8808855 
Fax No: 00966 (011) 8808844